Company Policies

Quality StatementEnvironmentalTerms & Conditions of BusinessEquality & DiversityHealth & SafetyRental Application

Quality Statement

Developing Ideas that shape the way our installations fit around you.

Global Broadcast & Communications Associates Ltd is committed to provide a top quality service to our clients and uses the EFQM Business Excellence Model as its Quality Framework.

We are committed to ensure Quality at all key customer interface points as follows:

  • Marketing/Advertising: we will accurately describe the services we provide and any products we supply so our customer is never in any doubt.
  • Contracting: we will be open and clear about our own and our clients responsibilities in all contract documentation.
  • Delivery: we will seek excellence in delivery of our services and maintain that in the support from our company that follows the installations.
  • Evaluation/after sales: our evaluation will include user issues and monitoring ongoing use of the installation, together with internal quality assurance procedures. Complaints will be dealt with in a timely manner.
  • Billing/Invoicing: we will endeavour to ensure that all invoices are correctly made up and that we charge only for items specified in the contract or agreed variations thereto.

Environmental Policy

Global Broadcast & Communications Associates Ltd is committed to achieving the highest standards of environmental performance, preventing pollution and minimizing the impact of its operations. The Companies aim is that no lasting environmental damage occurs as a result of its activities, and policies are being implemented to ensure that all of its operations meet or exceed the requirements of legislation and applicable best practice.

Global Broadcast & Communications Associates Ltd regards compliance with relevant environmental laws, and the adoption of responsible standards where no legislation exists, as an integral part of its business strategy and is committed to considering the environmental impacts associated with its products throughout their life-cycle. Particular focus is applied to the management of greenhouse gas emissions through implementation of a Climate Change Policy and, in addition to this, the Carbon Footprint of product families is also seen as an important aspect of the Group’s management in this area.

Global Broadcast & Communications Associates Ltd has committed to monitor its environmental performance in line with Construction Products Association requirements. Environmental aspects are identified at each site and corresponding objectives and targets set to reduce the significance of impacts in those areas. These will be reviewed on at least an annual basis to ensure continual improvement.

Global Broadcast & Communications Associates Ltd will continue to raise environmental awareness within the Group through the development and training of its employees and will communicate openly and consult with customers and suppliers on relevant environmental matters.

Global Broadcast & Communications Associates Ltd strives to recycle as much of the waste produced from its installation, be it all packaging or installation materials

Signed: BRIAN SMITH

Position: MANAGING DIRECTOR

Dated: February, 2018

Terms & Conditions of Business

Application of These General Conditions

  • 1.1. These general conditions apply to all contracts for the sale or provision of goods or services by Global Broadcast & Communications Associates Ltd.
  • 1.2. No addition to, nor any variation or waiver of, these general conditions, nor any terms or conditions offered by the Customer or printed on the Customer’s purchase order shall have any legal effect unless expressly agreed in writing on behalf of Global Broadcast & Communications Associates Ltd by a duly authorised employee of Global Broadcast & Communications Associates Ltd.

CONTRACT PERFORMANCE

  • 2.1. Global Broadcast & Communications Associates Ltd will endeavour to fulfil the Customer’s requirements promptly but no liability can be accepted for failure to deliver within advertised times as a result of work outside of our scope causing delays to our installation.

PRICE

  • 3.1. The price does not include VAT which will be charged at the rate ruling at the time of supply except where written proof of VAT exemption is provided at the time of placing the order.

PAYMENT

  • 4.1. Credit account invoices are due and payable in sterling 30 days from the date of the invoice unless otherwise agreed.
  • 4.2. Global Broadcast & Communications Associates Ltd should be notified immediately of any error on an invoice.
  • 4.3. Global Broadcast & Communications Associates Ltd may charge interest on any amount overdue at the rate of 4{8d64665082d15981bb1a117159c94056c29537d6c12d6c6486429ec0d088e259} per month compounding monthly until the sum due is paid.

TRANSFER OF PROPERTY AND RISK IN PRODUCTS SOLD

  • 5.1. Products being sold shall remain the property of Global Broadcast & Communications Associates Ltd until the whole of the price has been paid.
  • 5.2. In the case of products which after delivery cannot be distinguished from or become intermingled with other goods, any such goods in the possession of the Customer or its agent shall be conclusively deemed to be or to include products the property of Global Broadcast & Communications Associates Ltd by virtue of sub-clause. 5.1. above and Global Broadcast & Communications Associates Ltd shall have the right to nominate at its discretion which part of such goods are its property and to retake possession of the same at any time before the property has passed to the customer pursuant to Condition 5.1.
  • 5.3. The risk in products shall pass to the Customer upon delivery.

TECHNICAL SPECIFICATIONS, CATALOGUES, etc

  • 6.1. All descriptions, technical specifications, drawings, illustrations given in documents or other literature issued by Global Broadcast & Communications Associates Ltd while given in good faith shall not form part of the contract unless specifically incorporated therein and Global Broadcast & Communications Associates Ltd accepts no liability for minor variations.
  • 6.2. Global Broadcast & Communications Associates Ltd specifications, data and other documents are copyright.

TRADE SECRETS AND INDUSTRIAL PROPERTY

  • 7.1. Any know how or technical information or documents supplied at anytime by Global Broadcast & Communications Associates Ltd to the Customer in connection with the contract shall be treated as confidential by the Customer, its employees and agents and shall not be reproduced or disclosed to any third party without Global Broadcast & Communications Associates Ltd written consent.

LOADING, UNLOADING, INSTALLATION AND COMMISSIONING ON SITE

  • 8.1. If the contract covers carriage to site, or inspection or commissioning by Global Broadcast & Communications Associates Ltd on site, the Customer shall provide free of charge adequate and safe access and facilities to Global Broadcast & Communications Associates Ltd, its employees and sub-contractors.
  • 8.2. Any person engaged in work on site in connection with the contract (other than an employee or sub-contractor of Global Broadcast & Communications Associates Ltd) shall be deemed to be an employee or agent of the Customer.

GUARANTEE

  • 9.1 Global Broadcast & Communications Associates Ltd undertakes to repair or, at its option, replace products which fail (fair wear and tear excepted) within 12 months of the passing of risk in the products to the Customer and occurring under normal conditions and subject to proper storage, use and maintenance provided that:
  • (i) the Customer notifies Global Broadcast & Communications Associates Ltd promptly with details of any alleged defect or malfunction; and
  • (ii) the Customer gives Global Broadcast & Communications Associates Ltd or its agents the opportunity to inspect on site and, if Global Broadcast & Communications Associates Ltd so requests, the products are returned promptly carriage paid (and details of carriage notified in writing to Global Broadcast & Communications Associates Ltd in advance); and
  • (iii) the products have not been repaired or modified by anyone other than Global Broadcast & Communications Associates Ltd or its agents.
  • (iv) the products have been installed in compliance with Global Broadcast & Communications Associates Ltd recommendations.
  • 9.2. If products are found to be defective Global Broadcast & Communications Associates Ltd undertakes to refund the Customer’s reasonable expenses incurred in the United Kingdom in returning such products to Global Broadcast & Communications Associates Ltd or to Global Broadcast & Communications Associates Ltd order.
  • 9.3. Global Broadcast & Communications Associates Ltd may at its option elect to refund or forgo the contract price and take back the products supplied or equipment provided in full satisfaction of any liability or obligation under sub-clauses 9.1. and 9.2. above.
  • 9.4. If installation recommendations are not included with the products, or have not been previously supplied by Global Broadcast & Communications Associates Ltd, it shall be the duty of the Customer to request these from Global Broadcast & Communications Associates Ltd within 7 days of the date of delivery of the products to the Customer. Failing such request, or failure to comply with Global Broadcast & Communications Associates Ltd installation recommendations, shall relieve Global Broadcast & Communications Associates Ltd of responsibility for any loss or damage to products attributable directly or indirectly to defective installation.

REPRESENTATIONS, ADVICE AND EXCLUSION OF IMPLIED TERMS

  • 10.1. The rights, obligations and liabilities of the parties under these conditions shall be in lieu of any warranty or condition implied by common law or by statute into a contract for the sale of products or supply of services.
  • 10.2. No warranty is given that products or services are suitable or sufficient for any specific purpose unless such purpose is defined in the contract and expressly accepted by Global Broadcast & Communications Associates Ltd in writing.
  • 10.3. Advice given or representation made by Global Broadcast & Communications Associates Ltd, its employees or agents are given and made without liability or otherwise except only if Global Broadcast & Communications Associates Ltd agrees in writing to provide technical advice in return for a specific fee, in which case the liability of Global Broadcast & Communications Associates Ltd, its employees and agents shall be limited to the amount of the fee received for such advice.

LIMITATION ON LIABILITY

  • 11.1. Global Broadcast & Communications Associates Ltd shall under no circumstances be liable in contract or otherwise for any loss, damage, expenses or injury whatsoever consequential or otherwise arising out of or in connection with the supply, installation, use or failure of or defect in the products beyond the value of the products to which the claim relates.

CUSTOMER INDEMNITY

  • 12.1. The Customer shall indemnify and hold harmless Global Broadcast & Communications Associates Ltd and its employees against any claim made against, or any loss, cost, damage, injury or expense suffered by Global Broadcast & Communications Associates Ltd or its employees or agents:-
  • (i) howsoever arising on the Customer’s site or any site to which delivery is made or on which services are provided at the request of the Customer; or
  • (ii) caused or contributed to by the negligence of the Customer, its employees or other persons for whom the Customer is responsible; or
  • (iii) arising out of any breach by the Customer or any liability of the Customer under the contract or these conditions; save, in any case, to the extent directly caused by the negligence of Global Broadcast & Communications Associates Ltd, its employees or agents.
  • 12.2. If at the request of (or by contract with) the Customer, Global Broadcast & Communications Associates Ltd agrees to provide products or services to any person who is not a party to the contract, the Customer shall procure that such person agrees to be bound by these conditions as though a party to the contract, and the Customer shall indemnify Global Broadcast & Communications Associates Ltd against any consequences of the Customer failing so to do, including any claim made by such person which he could not make if a party to the contract.

RESTRICTIONS ON EXPORT AND SALE

  • 13.1. Global Broadcast & Communications Associates Ltd consent (which will not be unreasonably withheld) must be obtained before goods are offered for resale outside the United Kingdom.
  • 13.2. The Customer shall be responsible for obtaining necessary consents and for complying with all obligations imposed by law, statute or local regulation in connection with any products supplied, equipment provided to the Customer or work done on the Customer’s site.
  • 13.3. The Customer’s attention is drawn to the fact that statutory regulations and recognised codes of safe practice may cover the storage, handling, conveyance and use of products supplied by Global Broadcast & Communications Associates Ltd.

TERMINATION OF SUPPLY AND REPOSSESSION OF ATG BROADCAST PROPERTY

  • 14.1 Global Broadcast & Communications Associates Ltd may stop supply of goods or services or, at its option, forthwith terminate this contract on notice to the Customer without prejudice to any then accrued rights of either party if the Customer commits any act of bankruptcy or, being a company, has a receiver appointed or goes into liquidation (except for the purpose of reconstruction or amalgamation); or if the Customer commits any material breach of any provision of the contract or these conditions and no previous waiver on the part of Global Broadcast & Communications Associates Ltd shall prejudice its rights hereunder.

FORCE MAJEURE

  • 15.1. Global Broadcast & Communications Associates Ltd shall not be liable for any failure to fulfil its obligations under the contract if such failure is due to strike, lock-out, industrial dispute, breakdown of plant, transport or equipment or, whether or not of the same nature as the foregoing, to any event or circumstances beyond Global Broadcast & Communications Associates Ltd reasonable control.

SITE SPECIFIC TECHNICAL

  • 16.1. Global Broadcast & Communications Associates Ltd point out in some instances you can not achieve the required results due to the environment.
  • 16.2. Alternative advice relative to single installations (altered accordingly)

GENERAL

  • 17.1. Global Broadcast & Communications Associates Ltd shall be entitled to assign its rights and obligations hereunder wholly or partly to any subsidiary company of Global Broadcast & Communications Associates Ltd or of Global Broadcast & Communications Associates Ltd holding company for the time being.
  • 17.2. The contract and these conditions are governed by English law.

Equality & Diversity Policy

It is the policy of Global Broadcast & Communications Associates Ltd, to treat all employees and job applicants fairly and equally regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion, age, disability or union membership status. Furthermore, Global Broadcast & Communications Associates Ltd will ensure that no requirement or condition will be imposed without justification which could disadvantage individuals purely on any of the above grounds.

The policy applies to recruitment and selection, terms and conditions of employment, including pay, promotion, training and transfer, and every other aspect of employment.

Global Broadcast & Communications Associates Ltd will regularly review its procedures and selection criteria to ensure that individuals are selected, promoted and otherwise treated according to their relevant individual abilities and merits.

Global Broadcast & Communications Associates Ltd is committed to the implementation of this policy and to a programme of action to ensure that the policy is, and continues to be, fully effective. The overall responsibility for the policy lies with Brian Smith, MD. However, all staff & contract staff are required to comply with the policy and to act in accordance with its objectives so as to remove any barriers to equal opportunity. Any act of discrimination by employees or any failure to comply with the terms of the policy will result in disciplinary action.

Health & Safety Policy

Global Broadcast & Communications Associates Ltd. recognizes its duty to comply with the Health and Safety at Work etc. Act 1974.

Global Broadcast & Communications Associates Ltd. will, as far as is reasonably practicable:

We are committed to ensure Quality at all key customer interface points as follows –

  • Provide adequate resources to maintain health and safety.
  • Carry out risk assessments and review them when necessary.
  • Provide and maintain systems of work which are safe and without risk to health.
  • Establish arrangements for the use, handling, storage and transport of articles and substances provided for use at work, which are safe and without risk to health.
  • Provide employees with such information, instruction, training and supervision as is necessary to secure their safety and health at work and that of others who may be affected by their actions.
  • Carry out health surveillance, where required.
  • Ensure that all machinery, plant and equipment are maintained in a safe condition.
  • Make adequate provision and arrangements for welfare facilities at work.
  • Keep the workplace safe and ensure that access and egress are safe and without risk.
  • Monitor safety performance to maintain agreed standards.

The duties of employees are to:

  • Take reasonable care of their own health and safety, and that of others who may be affected by their acts or omissions at work.
  • Co-operate with others in the company to fulfill our statutory duties.
  • Not interfere with, misuse or willfully damage anything provided in the interest of health and safety.

To ensure that this policy is effective, we will:

  • Review it annually, or on significant changes in our business.
  • Make any such changes known to employees.
  • Maintain procedures for communication and consultation between all levels of staff on matters of health, safety and welfare.

Signed: BRIAN SMITH
Position: MANAGING DIRECTOR
Dated: 18 February, 2018

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